Pharmacy Customer Service Representative Weekend Remote (Full Time)
Posted 2025-08-26
Remote, USA
Part Time
Immediate Start
About the position
Responsibilities
• Prepares, inputs and supports claimant profiles in pharmacy network.
• Assists pharmacies in adjudication of claimant medications.
• Coordinates and liaises with client adjusters, pharmacies, and claimants to ensure accurate assignment of medication benefits.
• Supports client needs regarding requirements for claimant medications with reporting and data.
• Manages and updates client and claimant information in multiple systems.
• Answers questions from claimants, adjusters, and pharmacies regarding medications.
• Adjusts to changing processes and needs of various clients.
• Performs other duties as assigned.
Requirements
• 3 years related customer service or telephonic experience and/or training preferred or equivalent combination of education and experience.
• Proficient in the use of computers and multiple software systems.
• Experienced in Microsoft Office.
• Strong communication skills, including active listening and the ability to ask relevant questions.
• Excellent written grammatical skills and understanding of proper telephone etiquette.
Nice-to-haves
• Experience in workers' compensation law.
• Editing skills.
Benefits
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
Apply to This Job
Responsibilities
• Prepares, inputs and supports claimant profiles in pharmacy network.
• Assists pharmacies in adjudication of claimant medications.
• Coordinates and liaises with client adjusters, pharmacies, and claimants to ensure accurate assignment of medication benefits.
• Supports client needs regarding requirements for claimant medications with reporting and data.
• Manages and updates client and claimant information in multiple systems.
• Answers questions from claimants, adjusters, and pharmacies regarding medications.
• Adjusts to changing processes and needs of various clients.
• Performs other duties as assigned.
Requirements
• 3 years related customer service or telephonic experience and/or training preferred or equivalent combination of education and experience.
• Proficient in the use of computers and multiple software systems.
• Experienced in Microsoft Office.
• Strong communication skills, including active listening and the ability to ask relevant questions.
• Excellent written grammatical skills and understanding of proper telephone etiquette.
Nice-to-haves
• Experience in workers' compensation law.
• Editing skills.
Benefits
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
Apply to This Job